In most cases, the expected delivery date printed on your label or provided thur the COURIER tracking system will reflect a delivery time of 1, 2, or 5 business days and is based on origin, destination, and drop-off time. The expected delivery date is not guaranteed.
Shipping is free on all orders of above $200
There will not be a refund if the shipment encountered either an emergency condition or adverse weather while in transit. As a result, this shipment does not qualify for a Guaranteed Service Refund. Conditions like this are not predictable. PLease bare with us and be patient when such conditions surface.
Customers have the option to purchase insurance for just a few dollars to cover any damage/loss to the package in-transit. We are not responsible for packages shipped without coverage.
All orders are shipped ASAP. Please note that some orders are subject to delays for technical reasons.
Orders placed before 2pm Eastern time will ship the same day (except international orders). All others will ship the next business day. Business days are Monday through Friday, except holidays. Orders placed during the weekend (we are open Sat and Sun from 10am to 6pm) will be shipped on Monday (unless Monday is a holiday). Orders placed on a holiday will ship the next business day.
freight charges varies in respect to country of destiniation.
REMEMBER: sometimes delays happen! If you need it by Friday and you ordered on Tuesday, Make your shipment 2nd day air or give us a phone call. “Better safe than sorry”.
Ground shipments on Mondays may be delayed depending on weekend traffic. On some Mondays, after a very busy weekend, some delays are impossible to prevent.
Overnight orders placed by 4:00 PM EST will be shipped the same day.
CIGGAROS EMPORIUM offers FREE SHIPPING on ALL ORDERS ABOVE $200. Free Shipping may not be combined with other specials (such as e-mail specials) or promotions. Free gifts do not get free shipping, except lighters, cutters, single tins, and 5 packs
**Oversized & Heavy Weight Items****
(e.g. Humidors & some ashtrays)
These items may incur an additional charge. The charges will be calculated during order processing and customer will be notified.
Oversized All shipments going to any U.S. Territory/possession may also incur additional delivery time.
We ship cigars and cigar accessories to international consumers
Please refer to your local tobacco import laws and restrictions before making an order.
Tobacco laws in other countries may restrict/prohibit export/import and we comply with all legal requirements including duties, taxes and other expenses – all of which must be paid by the customer
All international customers who’s orders are shipped outside of Spain via Postal Service are responsible for their merchandise. All such purchases and delivery is deemed complete once shipment arrives in the customer’s country. In the case that a package is lost or damaged on transit a refund or another shipment can be placed given its not clients fault. But if seized by customs, the customer assumes all responsibility.